Sage Support
Quality customer support is the hallmark of Sage and it begins on day one with Sage Business Care.
Access the Sage Customer Portal
Sage Business Care Silver Plan
The Silver plan offers an economical plan designed to help get the most out of your Sage FAS products and stay up to date with the latest software enhancements and industry regulations. The Silver plan includes:
• Software version and legislative updates
• Unlimited toll-free telephone and live chat technical support
• 24-hour online access to our expert knowledgebase
• Sage FAS TechFlash newsletter
• Online community access
• 10% discount on Sage FAS Anytime Learning online training
• $100 off each registration for the annual Sage Summit customer conference
Sage Business Care Gold Plan
The Gold plan is the premier software assurance plan that gives you priority access to technical support and automatically routes you to the most senior level support analyst available. In addition to the Silver plan's technical support and product update benefits, the Gold plan includes:
• Priority access to technical assistance from the Sage FAS Customer Support team
• First call access to most senior support analyst available
• Annual system check
• Unlimited access to Sage FAS Anytime Learning online training
• 20% discount on Sage FAS classroom training
• $200 off each registration for the annual Sage Summit customer conference
If your company is not yet a member of the Sage Business Care program, call 800-368-2405.
If you are a Sage Business Partner please access the Sage Partner Portal for resources and assistance.
